Privacy Policy for AlternaGoods

Effective Date: March 1st, 2023

At AlternaGoods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from our website, https://www.alternagoods.com (the "Site").

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect various types of information from and about users of our Site, including:

(a) Personal Information You Provide:

When you make a purchase or attempt to make a purchase through the Site, we collect the following personal information from you:

• Contact Information (e.g., name, email address, billing and shipping address)
• Payment Information (e.g., credit card details, PayPal information)
• Account Information (e.g., username and password if you create an account)
• Order Details (e.g., purchased products, order date)

You may also provide us with additional information through communications with our support team or by participating in surveys.

(b) Automatically Collected Information:

As you navigate the Site, we automatically collect information about your device and browsing activities. This includes:

• IP Address
• Browser Type
• Device Type
• Operating System
• Referring URLs
• Pages Visited and Time Spent on the Site
• Cookies and Tracking Technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information to fulfill your orders, including payment processing, shipping, and communication related to your purchase.
• To Improve Our Services: We analyze user behavior to enhance our Site’s design, content, and product offerings.
• To Communicate with You: We may use your email address to send order confirmations, shipping notifications, and responses to inquiries.
• Marketing and Promotions: With your consent, we may send you marketing emails about new products, special offers, and promotions.
• Security and Fraud Prevention: We use your information to help protect our Site and customers from fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors (e.g., payment processors, shipping companies) who assist us in providing our services.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., courts or government agencies).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us recognize your device, remember your preferences, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly if cookies are disabled.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You have the right to request access to the personal information we hold about you and request corrections to any inaccuracies.
• Data Portability: You can request a copy of the personal data you have provided to us.
• Erasure: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out of Marketing: You may opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.

If you wish to exercise any of these rights, please contact us at legal@alternagoods.com.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the date of the latest revision will be noted at the top. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AlternaGoods LLC
Email: legal@alternagoods.com
Phone: +1-888-840-3051
Mailing Address: 2248 Broadway #1187 - New York, NY 10024